Privacy Policy

Last updated: 3/20/2025

This Privacy Policy explains how Botzio ("we", "our", or "us") collects, uses, discloses, and protects your information when you visit our website and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information you provide directly to us when you:

Fill out contact forms or request information through our website.
Purchase or inquire about our chatbot services.
Subscribe to newsletters or marketing communications.
Interact with our chatbot solutions.

The personal information we collect may include your name, email address, phone number, business name, industry, and other relevant details.

We may also collect non-personal information such as browser type, device information, and usage data for analytical purposes.

2. How We Use Your Information

We may use the information we collect for purposes such as:

Providing and improving our chatbot services.
Customizing chatbot interactions to better serve your business.
Communicating with you to respond to inquiries, provide support, or process transactions.
Sending marketing materials, updates, and promotional offers (you can opt out at any time).
Analyzing website usage to enhance user experience and optimize performance.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

With trusted third-party service providers who assist in website operation, business management, and customer service, provided they agree to keep your information confidential.
When required by law to comply with legal obligations, protect our rights, or respond to legal requests.
As part of a business transaction, such as a merger, acquisition, or asset sale, where your information may be transferred as part of the assets.

4. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Your Choices

You may choose not to provide certain information, but this may limit your ability to use certain features of our services. You can also opt out of marketing communications at any time by following the unsubscribe instructions provided in those communications.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website and services after any modifications indicates your acceptance of the revised Privacy Policy.

8. Contact Information

For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at: info@botzio.com